Registration

All registrations that are mailed in or faxed in to the Recreation Center must be received by no later than the appropriate dates. Open registrations received prior to those acceptance dates will be held and processed during open registration in the order in which they are received. You must call the park district to confirm receipt of mailed/faxed registrations. We are not responsible for registrations that are not properly received.

The Pleasant Dale Park District cannot guarantee it can accommodate those registration requests received after the published deadlines. Please check registration deadlines and register early to avoid disappointments. The Pleasant Dale Park District reserves the right to alter or change the program offered to serve the participants’ needs in the best manner possible.

You will not be contacted to confirm your registration. Please make note of the programs for which you registered.

You will be contacted when a program is filled, your registration form is incomplete or class has been cancelled due to insufficient registration.

If you are placed on a waiting list every effort will be made to provide an acceptable alternative to your selection. You will be contacted regarding your options.

Customer Satisfaction Program

Pleasant Dale Park District introduces its CUSTOMER SATISFACTION program:

Refunds will be issued for any program canceled by the Pleasant Dale Park District.

All refund requests must be received by the Park District a minimum of seven (7) days prior to the start of a program or the published registration date, whichever comes first.

Refund requests for entire program fees if less than seven (7) days notice and/or after a program has begun only if a physician’s written excuse is presented.

If, within two (2) class meetings, a patron is not pleased with the level of instruction or the quality of the program in which he/she is registered, the Park District will refund the patron for the balance of the program’s original registration fee.*

Note: No refunds will be issued for one-day programs and special events. A registrant in a bus trip may receive a refund if another registrant can fill his/her vacancy.

A processing/uniform charge will be deducted from all youth league refunds requested after uniforms have been ordered. You will not receive a uniform

*May not apply to contractual programs.